Our Mission

First Port City Bank's mission is to be the premier bank in our community by delivering professional banking services at competitive prices while providing our shareholders a fair return on their investment.

Privacy Policy

Privacy Policy

First Port City Bank recognizes the importance of protecting the privacy of Personal Information about our customers and others who visit our web site. Personal Information includes all of the personally-identifying information which you provide us online. You may give us Personal Information when you enroll for an account or service, when you use online banking, bill pay or when you use any of our online planners or financial tools, or when you send us e-mail.

We have described below the circumstances under which we may receive Personal Information online and our policies to protect your privacy. If you have any questions that are not answered in this section, please send us an e-mail.

When is Personal Information collected online?

Applications

When you apply online for products or services, or when you enroll in online banking, you will be asked for Personal Information in order to process your application. This information may be retained by the bank and its business partners who help provide you with the product or service.

Online Banking, Bill Pay

When you bank online with First Port City Bank or use our online Bill Pay service, First Port City Bank and our business partners who help us deliver these services to you will have access to your Personal Information. This information is retained on either First Port City Bank's or our partners' systems in order to provide you with the services you have requested.

E-mail

When you send us an e-mail, we may retain the content of the of the e-mail, your e-mail address, and our response in order to handle any follow-up questions you may have for time period of thirty (30) days.

How does First Port City Bank use the Personal Information I Provide Online?

First Port City Bank has the highest regard for the privacy of its customers. As a result, we safeguard the privacy of users of our online services, just as we do throughout the rest of our business.

First Port City Bank will use Personal Information, as appropriate in the normal course of our business, to provide you with the products and services you have requested. We will also use Personal Information to identify you, to communicate with you, to help us respond to your questions and to understand which First Port City Bank products and services will best meet your needs.

Limiting Employee Access to Information

We have procedures and security levels that limit employee access to personally identifiable information to those employees with a business reason to know such information about you. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, special training programs, and the First Port City Bank Code of Ethics. 

Restrictions on the Disclosure of Account Information

We may disclose information about your accounts as well as personal information provided to the Bank through its Online Sites to credit bureaus or agencies who have a legitimate purpose for obtaining the information.

We also may disclosure information about your accounts to third parties:

When it is necessary for completing transactions and transfers. To verify the existence and condition of your account for a third party, such as a credit bureau or merchant. To comply with a government agency or court order or with the request of a federal regulator. 

Maintaining Customer Privacy in Our Business Relationships

From time to time, First Port City Bank contracts with outside vendors and other business partners to perform specific services for the bank. We expect that our business partners and vendors will honor and safeguard any information regarding a First Port City Bank customer.


Can I check my Personal Information to see if it is correct?

If you have any reason to believe that your Personal Information retained at First Port City Bank is incorrect, please call us at 229-246-6200. We will investigate the problem and, if appropriate, update the bank's records.