This full-time teller position is at the Main Branch in Bainbridge, Georgia. The teller’s primary role is to interact with customers by performing daily customer teller transactions, including receiving deposits, processing cashed checks and savings withdrawals, accepting loan payments, issuing cashier’s checks, preparing change orders, and processing other teller transactions. This position will be expected to follow Customer Identification Procedures (CIP) and Know Your Customer (KYC) procedures by obtaining valid documentation to ensure that transactions are being performed for the proper customer. The teller is also expected to follow all bank security procedures and maintain a thorough knowledge of all bank products and services offered by FPCB while building relationships with customers by providing high-quality service and cross-selling other bank products and services. Place customer check orders, Issue place customer debit card orders, assist customers with online access, vault balancing, teller overrides, ATM/TCR balancing, foreign item collection, and open new accounts when needed.
Education and experience required for this position include a High School Diploma and a minimum of 1 year of clerical or customer service experience and 1 year teller experience. Cash handling experience is also preferred. Other skills and abilities required of this position include strong verbal and written communication skills, basic math skills, great attention to detail with the ability to multi-task and prioritize time management, and excellent organizational skills.
