Mobile Privacy Policy

First Port City Bank is committed to upholding the highest standards of security and compliance in all our operations. In accordance with the United States Patriot Act, enacted to combat terrorism and money laundering activities, we have implemented robust identification measures to safeguard our customers and the integrity of the financial system. This website write-up serves as a comprehensive guide to our compliance efforts under the Patriot Act.

Last Updated: 01/01/2024

At First Port City Bank, we are committed to protecting the privacy and security of your personal information. This Mobile Privacy Policy outlines the types of information we may collect from you when you use our mobile banking services, how we may use that information, and the measures we take to safeguard it.

Information We Collect:

1. Personal Information: When you use our mobile banking services, we may collect personal information such as your name, address, email address, phone number, and account information.
2. Device Information: We may collect information about the device you use to access our mobile banking services, including the device type, operating system, unique device identifiers, and mobile network information.
3. Location Information: With your consent, we may collect location information from your mobile device to provide location-based services such as branch or ATM locators.
4. Usage Information: We may collect information about how you interact with our mobile banking services, including the pages you visit, the features you use, and the transactions you make.

How We Use Your Information:

1. Provide and Improve Services: We use the information we collect to provide and improve our mobile banking services, personalize your experience, and troubleshoot technical issues.
2. Communicate with You: We may use your contact information to communicate with you about your account, important updates, and promotional offers.
3. Analytics and Research: We may use aggregated and anonymized information for analytics and research purposes to better understand how our mobile banking services are used and to improve them.
4. Legal Compliance: We may use your information to comply with legal obligations, such as regulatory requirements and law enforcement requests.

Information Sharing:

We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who assist us in providing and improving our mobile banking services, or as required by law.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Choices:

You can control and manage the information we collect from you through your mobile device settings or by contacting us directly. However, please note that disabling certain features may limit your ability to use our mobile banking services.

Updates to this Policy:

We may update this Mobile Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

Contact Us:

If you have any questions or concerns about this Mobile Privacy Policy or our privacy practices, please contact us at:

First Port City Bank
400 West Shotwell
Bainbridge, GA
(229) 246-6200
info@firstportcity.com